Terms and Conditions of Use & Sale
TERMS AND CONDITIONS OF SALE
This page provides information about who we are and the legal terms and conditions (“Terms”) on which we supply products to you from www.graff.com/kr-ko, www.graff.com/kr-en (“Our Site”). Your use of our Site is governed by separate terms and conditions.
Please read these Terms carefully before you submit your order to us. These Terms tell you who we are, how we will provide products to you, how you and we may change or end the contract, what to do if there is a problem and other important information.
By placing an order on Our Site, you agree to be bound by these Terms and the terms and conditions of use of Our Site. If you do not accept these Terms or if you have any questions about them, please contact our Customer Services Team: clientservices.kr@graff.com.
1. INFORMATION ABOUT US AND HOW TO CONTACT US
Who we are. We are Graff Diamonds Branches Limited, a Korean Branch of Graff Diamonds Limited a company registered in England and Wales, with registered office at 28-29 Albemarle Street, London, W1S 4JA. Our Branch registration number is 201-84-03070 and our business place is 1F, Galleria Luxury Hall East, 407 Apgujeong-ro, Gangnam-gu, Seoul. To find out more about the House of Graff and our history, please visit the HOUSE section of the website.
Contacting us. You can contact us by contacting our Customer Services Team: clientservices.kr@graff.com.
Contacting you. If we need to contact you, we will do so using the contact number, email or postal address you provided to us in your order. From time to time we (and/or our delivery partners) may also use SMS, WhatsApp or other messenger services, where you are happy for us to do so, to provide you with order and delivery updates. For more information on how and why we may contact you, and how we will handle your personal data (such as your contact details) please see our Privacy Policy.
2. PLACING AN ORDER
Who can place an order? These Terms relate to our Korean website, www.graff.com/kr-ko, www.graff.com/kr-en. To purchase from the Korean website, you must be over 19 and resident in the Republic of Korea.
If you are not resident in the Republic of Korea, or would like to ship to a country other than the Republic of Korea, please consult our global directory, or contact our Customer Services Team: clientservices.kr@graff.com, and they will be able to direct you to the relevant microsite.
When is an order placed? Once you have selected the products you wish to purchase and placed them in your basket, you will be guided through the checkout process by a series of on-screen instructions. You place an order by clicking the [pay now] button at the end of the checkout process. We may seek pre-authorisation at the point you place your order, but we will take payment for the goods at the point we notify you the goods are ready for dispatch.
Check out options. You will be given the option to checkout as a guest or using a personal account. For details of how to register and use your account visit the FAQs.
Order confirmation. We may send you an order acknowledgement email as soon as you place your order, and you will receive an order confirmation detailing the products you have ordered. These emails do not constitute acceptance of your order.
Your order number. We will assign an order number to your order and tell you what it is when we accept your order. It will help us if you can tell us the order number whenever you contact us about your order.
Order acceptance. Our acceptance of your order will take place when we send you an order dispatch notice by email, at which point a contract will come into existence between you and us. We will also issue you with an invoice at this point and will collect payment from the payment method you have provided us.
Non-acceptance. If we are unable to accept your order, we will inform you of this via email and/or telephone, using the details we hold for you and will not charge you for the product. This might be for example because the product is out of stock, because of unexpected events or limits on our resources which we could not reasonably plan for, because you do not meet the eligibility criteria to place an order set out in these Terms, because we have not been able to obtain authorisation for your payment, because we have identified an error in the price or description of the product or because we are unable to meet a delivery deadline you have specified.
4. OUR PRODUCTS
We will take all reasonable care to ensure that the product descriptions, images and prices that appear on Our Site are correct, accurate and up-to-date. However, please take note of the following:
If you have any questions regarding the physical appearance or characteristics of a product you wish to purchase, please contact our Customer Services Team: clientservices.kr@graff.com.
Images. The images of the products on Our Site are for illustrative purposes only and do not show the actual product you will receive. There may be some key variances in relation to:
(a) Colour: although we have made every effort to display the colours accurately, we cannot guarantee that a device's display of the colours accurately reflects the colour of the products. Your product may vary slightly from those images.
(b) Size: on the website, some products appear larger than the actual size, in order that we can clearly show the product’s details. Alternatively, they may be shown at small scale in order to show the entire item. Your product may vary in scale, please refer to the product measurements and dimensions for an accurate depiction of the size of the product.
(c) Carat weight: the carat weight detailed for each product on Our Site is accurate to 2 decimal places. Images used on Our Site may show products of similar, but not exactly the same, carat weight.
Customised products. Certain of our rings can be customised to your preferred size. Where this is the case, you will be presented with sizing options during the ordering process. Customising may mean we are required to make some changes to the original specification; where this is the case, we will discuss such changes with you in advance of confirming your order.
Product packaging may vary. The packaging of the product may vary from that shown in images on our website.
5. DELIVERY
Delivery costs. We will use specialist delivery partners to deliver the products to you. The costs of delivery vary depending on the products and the delivery address. The delivery cost for your products will be as displayed on the check-out page, when you place your order. You can see more details of delivery costs and timescales in the dedicated sections of the website.
Delivery timescales. Your order will be fulfilled by the estimated delivery date set out in the order confirmation email, unless we are prevented from doing so by circumstances beyond our reasonable control. If this happens, we will contact you as soon as possible to let you know and provide a revised estimated delivery date. Provided we do this we will not be liable for such delays. If the delay is substantial you may contact us to end the contract and receive a refund for any products you have paid for but not received.
Collection by you. If you have asked to collect the products from one of our boutiques, you can do so during the advertised opening times.
Missed deliveries and collections. If no one is available at your address to take delivery, our delivery partners will leave you a note informing you of how to rearrange delivery or a collection from boutique.
Title and Risk. Risk in the product you have ordered will pass to you at the moment when you or someone authorised by you, receives the product from us (or from our delivery partners, on our behalf). If you notify us you wish to end the contract, risk in the returned products will transfer back to us at the point you or someone authorised by you, hands the product to one of our boutique staff or to our specialist delivery partner (if we have arranged to collect the product from you) or (where you arrange the return yourself) we receive it from your carrier at one of our boutiques or our office address.
6. YOUR RIGHTS TO END THE CONTRACT
Damaged, defective or misdescribed products. If what you have bought is damaged, defective or misdescribed, you may have a legal right to end the contract (or to get the product repaired or replaced or to get some or all of your money back), see paragraph 9.
Our breach. In addition to your rights to cancel set out elsewhere in these Terms, you have a right to end the contract if:
(a) we have told you about an error in the price or description of the product you have ordered, and you do not wish to proceed; or
(b) we are breach of these Terms or fail to comply with our legal obligations.
To exercise this right to end the contract, you should notify us vie email: clientservices.kr@graff.com. When we receive such notice from you, the contract will end immediately and we will refund you in full for any products which have not been provided and you may also be entitled to compensation.
Your right to cancel under Consumer Contracts Regulations 2013. In addition to your rights to end the contract set out above, for most products bought online you have a legal right under the Consumer Contracts Regulations 2013 to change your mind within 14 days and receive a refund. These rights, under the Consumer Contracts Regulations 2013, are explained in more detail below.
You do not have a right to change your mind in respect of:
(a) products made to your specification or which have been customised or personalised;
(b) products sealed for health protection or hygiene purposes, once these have been unsealed after you receive them. This includes jewellery for piercings, such as earrings.
You have 14 days after the day you receive or collect the products to exercise this right unless your order was split into several deliveries over different days. If this is the case you have until 14 days after the day you receive or collect the last package to change your mind about the products.
7. HOW TO END THE CONTRACT WITH US (INCLUDING IF YOU HAVE CHANGED YOUR MIND)
Tell us you want to end the contract. If you want to end the contract with us in accordance with your rights set out in this contract or your legal rights, you need to let us know. You can do this:
(a) In person in one of our boutiques.
(b) Phone, email or message. Please provide your name, address, order number and, where available, your phone number and email address.
(c) Online. Complete the form on our website.
(d) By post. Print off the form and post it to us at the address on the form. Or simply write to us at that address, including details of what you bought, when you ordered or received it and your name and address.
Returning products after ending the contract. If you exercise your legal or contractual rights to end the contract after products have been dispatched to you or you have received them, you must return them to us. If you exercise your right to change your mind you must either take the products to your local boutique or allow us to collect them from you within 14 days of telling us you wish to end the contract.
You must look after the products until they are returned to us and return them to us in the condition in which you received them. If you do not, we may be entitled to reduce the refund we pay to you or seek compensation.
Costs of return. If you exercise your legal or contractual rights to end this contract and we arrange to collect the products from you, we will bear the costs of doing so. In all other circumstances you will be responsible for the costs of such return.
Refunds. If you are entitled to return the products in accordance with your rights set out in this contract or your legal rights, we will refund you the price you paid for the products including delivery costs, by the method you used for payment.
If you are exercising your right to change your mind, we may reduce your refund of the price to reflect any reduction in the value of the goods, if this has been caused by your handling them in a way which would not be permitted in a shop. If we refund you the price paid before we are able to inspect the goods and later discover you have handled them in an unacceptable way, you must pay us an appropriate amount.
We will make any refunds due to you as soon as possible. If you are exercising your right to change your mind then your refund will be made within 14 days from the day we receive the returned products or, where we have arranged the return, from the day you inform us you want to cancel the contract. Notwithstanding the foregoing, Graff will make refunds for certain consumers pursuant to applicable laws which may require adopting different refund policies from the ones set out above.
8. OUR RIGHTS TO SUSPEND OR TERMINATE THE CONTRACT
Non-payment. We ask you to pay for the products at the point you place the order, but may not charge your credit/debit card or collect payment from you until just before we dispatch the products to you. If we are not able to process the payment at that point, we will suspend the dispatch and contact you to enable you to arrange payment via another method. If you are unable to arrange the payment, we may terminate the contract with you.
9. IF THERE IS A PROBLEM WITH THE PRODUCT
How to tell us about problems. If you have any questions or complaints about the product, please contact us. You can contact our Customer Services Team: clientservices.kr@graff.com. Alternatively, please speak to one of our staff in one of our boutiques.
Your legal rights. As a consumer, you have legal rights in relation to products that are faulty or not as described. Advice about your legal rights is available from your local Citizens’ Advice Bureau or Trading Standards office. Nothing in these Terms will affect these legal rights.
Your obligation to return rejected products. If you wish to exercise your legal rights to reject products you must either return them to one of our boutiques or allow us to collect them from you. We will pay the costs of collection. Please contact customer services for a return label or to arrange collection: clientservices.kr@graff.com.
VAT Inclusive pricing. The price of the product (which includes VAT) will be the price indicated on the order page when you placed your order. If the rate of VAT changes between your order date and the date we supply the product, we may adjust the rate of VAT that you pay, unless you have already paid for the product in full before the change in the rate of VAT takes effect.
What happens if we got the price wrong. We take all reasonable care to ensure that the price of the product advised to you is correct and we normally check prices before accepting your order. It is always possible that, despite our best efforts, some of the products we sell may be incorrectly priced. If at the date you place your order, the product's correct price is less than our stated price, we will charge the lower amount. If the product's correct price at your order date is higher than the price stated to you, we will contact you for your instructions before we accept your order. However, if we accept and process your order where a pricing error is obvious and unmistakeable and could reasonably have been recognised by you as a mispricing, we may end the contract, refund you any sums you have paid and require the return of any goods provided to you.
When and how you must pay. We accept payment via the various methods shown on the order page. We ask you to pay for the products at the time of placing your order, however we may not charge your credit or debit card until just before we dispatch the products to you. When placing an order, you confirm that the form of payment that you use to make payment to us is yours and that you have authority to place the order.
11. LIMITATION OF LIABILITY
Nothing in these Terms excludes or limits our liability for (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; (c) for breach of your legal rights in relation to the products including the right to receive products with title and quiet enjoyment and which are: as described and match information we provided to you and any sample or model seen or examined by you; of satisfactory quality; and, fit for any particular purpose made known to us; (d) defective products under the Consumer Protection Act 1987; or (e) any other matter in respect of which we are not permitted to exclude or limit our liability under applicable law.
We accept no liability for any losses or damages which are not reasonably foreseeable arising out of or in connection with these Terms. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen
We only supply the products for domestic and private use. If you use the products for any commercial, business or re-sale purpose, we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity or goodwill and, subject to the exclusions set out above, our liability in contract, tort (including negligence) or otherwise arising out of or in connection with these Terms for losses you suffer as a result of our breach of these Terms shall be strictly limited to the purchase price of the product you purchased.
12. HOW WE MAY USE YOUR PERSONAL INFORMATION
We will only use your personal information as set out in our Privacy Policy.
Variations. We may review and amend these Terms from time to time, for any reason, including to reflect changes in relevant laws and regulatory requirements. We will post the amended Terms at least 7 days prior to the effective date of such amended Terms, provided that if the amended Terms would have material impact on your rights and obligations or be disadvantageous to you, we will give individual notice to you by email or otherwise, at least 30 days prior to the effective date of the amended Terms. The changes would become effective unless you raise an objection to such changes within 7 or 30 days (as the case may be) of receipt of the notice.
Assignment. We may assign, transfer or subcontract our rights and obligations under these Terms to a third party at our discretion and we will remain liable for the acts and omissions of any subcontractor as if they were our own acts and omissions.
Third Party Rights. This contract is between you and us. No third party shall be entitled to enforce any of these Terms, whether under the Contracts (Rights of Third Parties) Act 1999 or any applicable local legislation.
Severability. Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or invalid, you and we nevertheless agree that the court should endeavour to give effect to the parties’ intentions as reflected in the relevant paragraph, and the remaining paragraphs will remain in full force and effect.
Waiver. Our delay or failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
Jurisdiction and applicable law. These Terms are governed by English law. Notwithstanding the foregoing, if you live in Korea, applicable laws such as the Regulation of Standardized Contracts Act, the Act on the Consumer Protection in Electronic Commerce, Etc. or the like may apply for consumer protection purposes.
The English courts will have non-exclusive jurisdiction over any disputes or claims arising from or in relation to these Terms, the products and any order or contract made between you and us provided that if you live in Korea, the foregoing clause will not prevent you from bringing legal proceeding in the Korean courts, and Graff will bring claims in the Korean courts only.
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TERMS AND CONDITIONS OF WEBSITE USE
Introduction. This page provides information about who we are and the legal terms and conditions (“Terms”) on which you may access and make use of our website, www.graff.com/kr-ko, www.graff.com/kr-en (the “Site”).
These Terms tell you who we are, the terms and conditions on which we make the Site available to you, the ways in which you may (and may not) use our Site, and important disclaimers and limitations on our liability which apply when you visit our Site.
Application of these Terms. Please read these Terms carefully before you start to use our Site. By using our Site, you indicate that you accept these Terms and that you agree to abide by them. If you do not agree to these Terms, you are not authorised to use our Site.
We recommend that you print a copy of these Terms for future reference.
Other terms which may apply. These Terms refer to the following additional terms, which also apply to your use of our Site:
(a) Our Privacy Policy. This sets out how we may use your information when you visit our Site.
(b) Our Cookie Policy, which sets out information about the cookies on our Site.
These Terms do not apply to any products or services we offer for sale. Those products and service offerings are subject to separate terms and conditions that accompany the applicable product or service offerings.
Purchasing products from our Site. If you purchase products from our Site, our Terms and Conditions of Sale (above) will apply to the sale.
1. INFORMATION ABOUT US AND HOW TO CONTACT US
Who we are. We are Graff Diamonds Branches Limited, a Korean Branch of Graff Diamonds Limited a company registered in England and Wales, with registered office at 28-29 Albemarle Street, London, W1S 4JA. Our Branch registration number is 201-84-03070 and our business place if 1F, Galleria Luxury Hall East, 407 Apgujeong-ro, Gangnam-gu, Seoul. To find out more about the House of Graff and our history, please visit the HOUSE section of the website.
Contacting us. You can contact us by contacting our Customer Services Team: clientservices.kr@graff.com.
2. ACCESSING OUR SITE
Availability of the Site. Access to our Site is permitted on a temporary basis, and we do not guarantee that our Site, or any content on it, will always be available or be uninterrupted.
We reserve the right to suspend or withdraw the availability of all or any part of our Site by giving prior notice, for business or operational reasons. We will try to give reasonable notice on our Site of any planned suspension or withdrawal.
Acceptable Use. When using our Site, you must comply with the provisions of these Terms. You are also responsible for ensuring that all persons who access our Site through your internet connection are aware of these Terms, and that they comply with them. We may restrict or suspend your access to some or all of Our Site where you have breached these Terms or take such action as we deem appropriate (including as described in paragraph 8 of these Terms).
You are responsible for making all arrangements necessary for you to have access to our Site.
3. USERS OUTSIDE THE REPUBLIC OF KOREA
These Terms relate to our Korean website, www.graff.com/kr-ko, www.graff.com/kr-en, which is directed to people residing in the Republic of Korea. We do not represent that content available on or through our Site is appropriate for use or available in other locations.
If you are not resident in the Republic of Korea, please consult our global directory or contact our Customer Services Team: clientservices.kr@graff.com, and they will be able to direct you to the relevant microsite.
4. CHANGES TO OUR SITE
We reserve the right to modify the content of this Site for the purpose of maintaining, inspecting, replacing or repairing information and communications facilities, handling matters relating to communications interruptions or updating product details or the like on the Site, or for any other reasons similar to the above, provided that we have no obligation to update any information on the Site.
5. YOUR RELIANCE ON OUR CONTENT
We are not responsible if information made available on this Site is not accurate, complete or current. Commentary and other materials posted on our Site are provided for general information only and are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our Site, or by anyone who may be informed of any of its contents.
6. ACCOUNT DETAILS
Keeping your details safe. If you choose to set up an account on our Site, you must ensure that any log-in details, such as your username and password, are kept confidential and not disclosed to any third party.
We reserve the right to disable any user ID and password at any time by giving prior notice to you, if in our reasonable opinion you have failed to comply with any provision of these Terms of use and any other terms and conditions referred to in them. Upon receipt of our prior notice, you may raise an objection. Notwithstanding the foregoing, we may disable your user ID and/or password without giving prior notice, (i) if it has been reasonably determined that you have violated the rights, credibility, fame or just interests of other users or a third party or caused losses, damages, etc. to other users or a third party, (ii) if you have violated applicable law, or (iii) in any other cases equivalent to the foregoing.
If you know or suspect that anyone other than you know your user identification details for your account, please promptly notify us at info.hq@graff.com.
7. VIRUSES, HACKING AND ACCEPTABLE USE
Security of our Site. We do not guarantee that our Site will be secure or free from bugs or viruses, and we will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Site or to your downloading of any material posted on it, or on any website linked to it.
We assume no responsibility, and shall not be liable for, any damages to, or viruses that may infect your computer equipment or other property on account of your access to, use of, or browsing on our Site or your downloading of any content or other materials from our Site. You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.
Misuse of our Site. You must not misuse our Site by knowingly introducing viruses, trojans, worms, keystroke loggers, spyware, adware, logic bombs or other content or computer code which is malicious or technologically harmful including where designed to adversely affect the operation of any computer software or hardware.
Prohibited activities. You shall not: (i) engage in spidering, “screen scraping,” “database scraping,” harvesting of e-mail addresses, wireless addresses or other contact or personal information, or any other automatic means of accessing, logging-in or registering on our Site or for any services or features offered on or through our Site, or obtaining lists of users or obtaining or accessing other information or features on, from or through our Site including, without limitation, any information residing on any server or database connected to our Site; (ii) obtain or attempt to obtain unauthorized access to computer systems, materials, information or any services made available on or through our Site through any means; (iii) use our Site in any manner with the intent to interrupt, damage, disable, overburden, or impair our Site, including, without limitation, sending mass unsolicited messages or “flooding” servers with requests; (iv) use our Site or our Site’s features in violation of our or any third party’s intellectual property or other proprietary or legal rights; or (v) use our Site in violation of any applicable law.
You may not use our Site:
(a) in any way that breaches any applicable local, national or international law or regulation.
(b) In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.
(c) For the purpose of harming or attempting to harm minors in any way.
(d) To send, knowingly receive, upload, download, use or re-use any material which does not comply with any content standards that we may share with you or publish on our Site from time to time.
(e) To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
Unlawful and prohibited access. You must not a access without authority, interfere with, damage or disrupt our Site or any part of it, the server on which our Site is stored or any server, computer or database connected to our Site, any equipment on which our Site is stored, and software used in the provision of our Site, or any equipment or network or software owned or used by any third party in connection with our Site. You must not attack our Site via a denial-of-service attack or a distributed denial-of service attack.
No reverse engineering. You may not attempt (or encourage or support anyone else’s attempt) to circumvent, reverse engineer, decrypt, or otherwise alter or interfere with our Site and/or its content, or make unauthorised use thereof. You agree that you will not use our Site in any manner that could damage, disable, overburden, or impair our Site or interfere with any other party's use and enjoyment of our Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made publicly available or provided for through our Site.
You may use our Site only for lawful purposes.
We will determine, in our discretion, whether there has been a breach of these Terms through your use of our Site.
Termination of Rights. When a breach of these Terms has occurred, your right to use our Site will cease on a temporary or permanent basis (upon prior notice and at our discretion), and we may take such action as we deem appropriate.
Further action. Failure to comply with any of the prohibitions in paragraph 7 constitutes a material breach of these Terms, upon which you are permitted to use our Site, and may result in our taking all or any of the following actions in addition to withdrawing your right to use our Site:
a. Immediate, temporary or permanent removal of any posting or material uploaded by you to our Site.
b. Issue of a warning to you.
c. Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
d. Further legal action against you.
e. Disclosure of such information to law enforcement authorities as we reasonably feel is necessary.
We exclude liability for actions taken in response to breaches of these Terms. The responses described in these Terms are not limited, and we may take any other action we reasonably deem appropriate.
9. LINKING TO OUR SITE
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link from any website that is not owned by you.
Our Site must not be framed on any other site, nor may you create a link to any part of our Site other than the home page.
We reserve the right to withdraw linking permission without notice.
The website from which you are linking must comply in all respects with any content standards that we may share with you or publish on our Site from time to time.
If you wish to make any use of material on our Site other than that set out above, please address your request to info.hq@graff.com.
10. LINKS FROM OUR SITE
Where our Site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them.
11. INTELLECTUAL PROPERTY RIGHTS
Our Rights. We are the owner or the licensee of all intellectual property rights on our Site, and in the material published on it including all text, graphics, photographs, audio, video, logos, artwork, data, computer code and other materials contained or displayed on our Site, as well as the look and feel and the design of our Site and the organisation of the content on our Site. Trademarks, logos and service marks displayed on the Site, are registered and unregistered trademarks of the House of Graff, its licensors or content providers, or third parties.
Your Rights. Nothing on this Site shall be construed as granting, by implication, estoppel, or otherwise, any licence or right to use any intellectual property displayed on the Site without the owner’s prior written permission, except as otherwise described herein.
No commercial gain. You must not use any part of the Content and/or materials on our Site for commercial purposes without obtaining a licence to do so from us or our Licensors. This does not prevent you from drawing the attention of others within your organisation to material posted on our Site (subject at all times to these Terms).
Permitted Uses. Subject to these Terms, you may print off one copy, and may download extracts, of any page(s) from our Site for your personal reference. Our status (and that of any identified contributors) as the authors of material on our Site must always be acknowledged.
No Modifications. You must not modify the paper or digital copies of any Content you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Breach of these provisions. If you print off, copy or download, or modify any part of our Site in breach of these Terms, your right to use our Site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
12. OUR LIABILITY
Liabilities not excluded. Nothing in these Terms excludes or limits our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; (c) any other matter in respect of which we are not permitted to exclude or limit our liability under applicable law.
Liabilities in connection with product purchases. Different limitations and exclusions of liability will apply to liability arising as a result of your purchase of products from us, whether in one of our boutiques or over the internet via our Site. Please see the terms of your sales contract for further details.
Liability for business use. We only provide our Site for domestic and private use. You agree not to use our Site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
Liabilities for unforeseen losses. We accept no liability for any losses or damages which are not reasonably foreseeable arising out of or in connection with any user’s use of our Site or in connection with the use, inability to use, or results of the use of our Site, any websites linked to it and any materials posted on it.
13. INFORMATION ABOUT YOU AND YOUR VISITS TO OUR SITE
We will only use your personal information as set out in our Privacy Policy .
14. INDEMNIFICATION
You agree to defend, indemnify and hold us, our affiliates, and their respective directors, officers, employees and agents harmless from any and all claims, liabilities, costs and expenses, including reasonable legal fees, arising in any way from (i) your use of our Site; (ii) your placement or transmission of any content or other materials through our Site, or (iii) your breach or violation of the law or of these Terms.
We reserve the right, at our own expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, and in such case, you agree to cooperate with our defence of such claim.
15. OTHER IMPORTANT TERMS
Changes to these Terms. We may revise these Terms at any time by posting the amended Terms at least 7 days prior to the effective date of the amended Terms. In the event that the amended Terms have material impact on your rights and obligations or are disadvantageous to you, we will give individual notice to you by email or otherwise, at least 30 days prior to the effective date of the amended Terms. Such changes are effective unless you indicate your declination of the changes within 7 or 30 days (as the case may be) of receipt of the notice.
Please check these Terms from time to time and each time you wish to use our Site, and take notice of any changes we make or have made.
Assignment. We may assign or transfer our rights and obligations under these Terms to a third party at our discretion. We will endeavour to notify you if this happens.
Third Party Rights. These Terms are between you and us. No third party shall be entitled to enforce any of these Terms, whether under the Contracts (Rights of Third Parties) Act 1999 or any applicable local legislation.
Severability. Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or invalid, you and we nevertheless agree that the court should endeavour to give effect to the parties’ intentions as reflected in the relevant paragraph, and the remaining paragraphs will remain in full force and effect.
Waiver. Our delay or failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
Jurisdiction and applicable law. These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales, provided that for residents of Korea, applicable laws such as the Regulation of Standardized Contracts Act, the Act on the Consumer Protection in Electronic Commerce, Etc. or the like may apply for consumer protection purposes.
The English courts will have non-exclusive jurisdiction over any claim arising from, or related to, a visit to our Site. If you are a resident of Korea, you may also bring legal proceedings in the Korean courts, and Graff will bring claims in the Korean courts only.
16. CONTACT US
If you have any concerns about material which appears on our Site, please contact info.hq@graff.com. Alternatively, you can contact our Customer Services Team: clientservices.kr@graff.com.
Thank you for visiting our Site.
August 2020